Pool & Spa Cleaning and Maintenance

image2

TradeGrade

Peace of mind, delivered in-person.

 

Receive a better warranty when Pentair products are purchased from and installed by a pool professional.



Product Warranty Information

PENTAIR PRODUCT WARRANTIES GIVE YOU EVEN MORE PEACE OF MIND

You've always been able to count on the quality and long service life of Pentair products. Pentair uses state of the art workmanship, materials and manufacturing processes to create the most innovative pool and spa equipment anywhere. And now Pentair products can deliver even more value and peace of mind, because Pentair offers extended warranty coverage on select products that are installed by a qualified installer*.


While the majority of Pentair products are covered by a sixty- (60) day warranty, a select number of products qualify for extended warranty coverage.


Select Bundled Products: applies to purchases and qualified installation of a minimum of a pump and filter, and one or more of the following: heaters, heat pumps, control systems, automatic cleaners, lighting, salt chlorine generators or UV sterilizer**


**Note: Qualified Installer - Defined as a licensed professional who charges a fee for his services, and possesses a business license, contractor's license and/or resale permit. Common examples of a "qualified installer" include: Swimming Pool, Home Repair or Landscape Professional; Plumber or Electrician; General Contractor; Heating and Air Conditioning Specialist.


**Note: Bundled products - must be purchased on the same invoice and installed at the same time. If any product within a bundle is ineligible for the bundled warranty coverage then all products within the same bundle will be disqualified from receiving the three (3) year extended warranty coverage for bundled products.


‚ÄĘTradeGrade products must be purchased from a retail store (brick & mortar), pool builder or pool service company to receive a one-year, two-year or three-year warranty. If purchased online will only receive a sixty-day limited warranty.


^Labor Costs are not covered outside of US/Canada

REGISTER A PRODUCT

Submit your product warranty registration card for your new Pentair product. 

REGISTER

WARRANTY CARD

 Download the product warranty card for more information. 

Download

Exceptions that may result in denial of a warranty claim:

 

  1. Damage caused by careless handling, improper repackaging, or shipping.
  2. Damage due to misapplication, misuse, abuse or failure to operate equipment as specified in the owner's manual.
  3. Damage caused by failure to install products as specified in the owner's manual.
  4. Damage due to unauthorized product modifications or failure to use Pentair original replacement parts.
  5. Damage caused by negligence, or failure to properly maintain products as specified in the owner's manual.
  6. Damage caused by failure to maintain water chemistry in conformity with the standards of the swimming pool industry for any length of time.
  7. Damage caused by water freezing inside the product.
  8. Accidental damage, fire, acts of God, or other circumstances outside the control of Pentair.
  9. Please see warranty card for commercial exceptions.